Last updated: February 2025
When you use our property valuation service or free tools, we collect the personal information you provide directly, including your name, email address, phone number, country of residence, and property details such as community, building name, unit number, property type, bedrooms, built-up area, floor number, view, condition, and furnishing status. We also collect your IP address automatically when you visit the site.
We use your information to process your property valuation request and contact you with results, to provide personalised calculator results through our free tools, to improve our services and understand how users interact with the platform, and to communicate with you about your request as agreed during submission.
We do not sell your personal data to third parties. Your information may be shared with our internal team for the purpose of processing your valuation request. We may use third-party service providers (such as hosting and database services) that process data on our behalf under strict confidentiality agreements.
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for data storage, which provides enterprise-grade security. We retain your data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, and to withdraw consent for us to contact you at any time. To exercise these rights, contact us at the email address provided on our website.
Our website may use third-party services for analytics, hosting, and IP geolocation. These services may collect limited information as described in their own privacy policies. We do not control the privacy practices of third-party services.
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the revised policy.